Shipping policy

Thank you for shopping with Shop MyOOZ. We proudly ship worldwide and are committed to delivering your order as quickly and safely as possible.

If you have any questions about shipping, please contact contact.shopmyooz@gmail.com

Worldwide Shipping

Shop MyOOZ offers worldwide shipping so customers everywhere can enjoy our latest fashion collections.

rder Processing Time

After your order is placed, please allow 5 to 8 business days for processing.
This time allows us to carefully prepare, inspect, and package your items before shipment.

Orders are processed Monday through Friday. Orders placed on weekends or holidays will begin processing on the next business day.

Processing time is separate from shipping time.

Shipping Time

Once your order has been shipped, delivery typically takes 7 to 15 business days, depending on your location.

Please note that shipping times may vary due to customs clearance, peak seasons, holidays, or courier delays.

Due to global shipping changes, delivery times may occasionally be longer than expected. We are working diligently to ensure you receive your order as quickly as possible.

Shipping Confirmation and Tracking

When your order ships, you will receive a shipping confirmation email with detailed tracking information.

You can also view your shipping details by logging into your customer account.

Please allow up to 48 business hours for tracking updates to appear after the shipping confirmation email has been sent.

If you experience delays or need help locating your parcel, please contact contact.shopmyooz@gmail.com and we will be happy to assist you.

Shipping Delays

While we do not anticipate delays after a parcel has shipped, unexpected situations with the shipping carrier may occur. If your package appears delayed, please reach out to us and we will help you track and locate your order.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing checkout. Shop MyOOZ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact contact.shopmyooz@gmail.com immediately. Address changes cannot be guaranteed once processing has begun.

Lost or Stolen Packages

Shop MyOOZ is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your order is marked delivered but cannot be found, please contact your local carrier directly.

Customs, Duties and Taxes

International orders may be subject to customs duties or import taxes depending on your country’s regulations. These fees are the responsibility of the customer and are not included in the order total.